Privacy Policy

1. Data Controller

The data controller responsible for your personal information is:

2. Personal Data We Collect

We collect only what is reasonably necessary. The categories of personal data we may hold include:

• Contact details — name, email address, phone number submitted via our enquiry form
• Enquiry content — messages or questions submitted through the website contact form
• Programme enrolment details — attendance records and programme preferences for participants
• Website usage data — pages visited, time on site, browser type (collected via analytics cookies where consent is given)
• Cookie preference data — your consent choices stored locally in your browser

We do not collect financial data, identification documents, or sensitive personal information unless explicitly required for a specific service and clearly notified at the point of collection.

How data is collected

• Directly from you when you submit the website enquiry form
• During programme registration and enrolment correspondence
• Automatically through analytics cookies (only with your consent)

Legal basis for processing

• Consent — for analytics cookies and marketing communications
• Contract performance — to process enrolments and deliver programme services
• Legitimate interests — to respond to enquiries and improve our services
• Legal obligation — where required by Malaysian law

Retention periods

• Enquiry form submissions — retained for up to 12 months, then deleted unless an enrolment follows
• Programme participant records — retained for up to 3 years after programme completion
• Analytics data — retained for up to 26 months, then aggregated or deleted
• Cookie consent records — stored in your browser until cleared by you

3. How We Use Your Data

• To respond to enquiries submitted via the website contact form
• To process programme enrolments and manage participant records
• To send you information about the programme you have enrolled in
• To send occasional updates about new programmes or dates — only if you have given consent, and with a clear opt-out in every message
• To improve the content and usability of this website using anonymised analytics data
• To comply with any applicable legal requirements

Data sharing with third parties

We do not sell, rent, or trade your personal data. We may share data in limited circumstances:

• Analytics providers (e.g. Google Analytics) — anonymised usage data where you have consented to analytics cookies
• Email service providers — used to send programme-related communications; bound by confidentiality agreements
• Legal authorities — where required by Malaysian law or a valid legal order

4. Data Protection Measures

• Website data transmitted over HTTPS (TLS encryption)
• Access to personal records restricted to authorised Modari staff only
• Physical records kept in secured, locked premises at our Johor Bahru office
• Digital records stored on password-protected systems
• In the event of a data breach, affected individuals will be notified within a reasonable period as required under the Personal Data Protection Act 2010 (PDPA)

5. Cookies

This website uses cookies to function correctly and, with your consent, to understand how visitors use the site. Cookie categories include:

• Essential cookies — required for basic site operation; always active
• Analytics cookies — help us understand page usage and improve content; optional
• Preference cookies — remember your settings between visits; optional
• Marketing cookies — support advertising relevance; optional

You can review and change your cookie preferences at any time on our Cookie Policy page.

6. Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to correction — request that inaccurate or incomplete data be corrected
• Right to withdraw consent — withdraw consent for optional processing at any time, without affecting any processing carried out before withdrawal
• Right to limit processing — request that we restrict how we use your data in certain circumstances
• Right to object — object to processing based on legitimate interests

To exercise any of these rights, write to [email protected]. We will respond within 21 days. For unresolved concerns, you may contact the Department of Personal Data Protection Malaysia (pdp.gov.my).

7. Third-Party Links

This website may occasionally link to external sites for reference or context. Modari is not responsible for the privacy practices of those websites and recommends reviewing their policies directly. Visiting a linked external site is at your own discretion.

8. Children's Privacy

Modari's programmes and this website are intended for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently received data from a minor, please contact us at [email protected] and we will delete it promptly.

9. Policy Updates

We may update this policy from time to time to reflect changes in our practices or applicable requirements. When we do, the "Last Updated" date at the top of this page will change. If a material change affects how we use your personal data, we will make reasonable efforts to notify you — either via email (if we hold your address) or by a notice on this website. Continued use of this site after an update takes effect constitutes acceptance of the revised policy.